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Freezing and crashing on IOS 11.4.1

InBalance 2 years ago in iPhone App • updated by Maya Natan 2 years ago • 1

Repeatedly disabled by freezing and crashing. Also jumps backward in scrolling my equities list, especially toward the end of the list by. Can you address and fix these problems ?

Answer

Answer
Under review
Maya Natan 2 years ago

Thank you for your message and I apologize for the inconvenience. 

From what I see, you are using an old version of the app.

Please update to the latest version. Make sure you are installing version 3.10.3 or later.

If you already installed 3.10.3 or later and the problem persists, try to log out and log in again.

Answer
Under review
Maya Natan 2 years ago

Thank you for your message and I apologize for the inconvenience. 

From what I see, you are using an old version of the app.

Please update to the latest version. Make sure you are installing version 3.10.3 or later.

If you already installed 3.10.3 or later and the problem persists, try to log out and log in again.

Customer support service by UserEcho