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Awaiting Customer Reply

Getting Multiple or Split Notifications w/Same Title

Learn&Invest 3 years ago in iPhone App updated 3 years ago 9

Getting Multiple or Split Notifications w/Same Title

I have an iphone 6+ and find that frequently notifications come in as duplicates by title. 

If open first of duplicates, it only shows very top of the article and any comments and appears to churn trying to display rest of article. If open second of duplicates, then see the remaining body of first duplicate that would not load and churns. Weird that if close and reopen app later in day or so, that duplications sometimes merge into one usable, complete notification. 

Although seems to self correct, it delays ability to read postings until these duplicates correct themselves. Sad to have to delete these dups just to get rid of them vs being able to read author articles they worked hard on. Duplicates almost seem like a fork and splits content across the duplicate notifications vs resolving as one complete notification.

Please fix, thx.

Answer

Answer
Awaiting Customer Reply

Hi Learn&Invest,

We have just made a major change to notifications in the 3.12 release where you can now simply use the notification center to read your notifications (like all other apps) We still have the notification tab but will be moving away from it in the redesigned app.   This version is in slow release mode but you can get a quick upgrade if you uninstall the app and reinstall from the app store.

I would really appreciate your feedback on this release and whether using notifications from the center is an improved experience for you.

This issue is still occurring and is VERY annoying

Answer
Awaiting Customer Reply

Hi Learn&Invest,

We have just made a major change to notifications in the 3.12 release where you can now simply use the notification center to read your notifications (like all other apps) We still have the notification tab but will be moving away from it in the redesigned app.   This version is in slow release mode but you can get a quick upgrade if you uninstall the app and reinstall from the app store.

I would really appreciate your feedback on this release and whether using notifications from the center is an improved experience for you.

Hi,

Restarting device never seemed to shake the issue, but tried it anyways. Do readily upgrade apps when update is available, and that didn’t seem to help. Gets worse at times, so on reading your response, I completely deleted your app, restarted device and reinstalled the app with whatever you had as latest updates. Been running it a week now and haven’t seen the issue reoccur, sometimes see notification available yet I already downloaded them, but for now not seeing duplicates as before. I use this app daily for investments, it’s been great to me, so very interested on it working, and will keep monitoring its stability and let you know if this issue returns. I thank you for reaching out and responding. Sincerely,

Hi, 


.  Seeing same result, duplicate/split notifications, today.


Sincerely