Awaiting Customer Reply

Notifications not Updating

anonymous 3 years ago in iPhone App updated by SA Jacob Maltz 3 years ago 1

The articles under the notification tab are not updating anymore and showing the same articles from a particular day. I hav entries clearing the section, but that action doesn’t do anything. This has already happened to me in the past.

You seem to have created two accounts by mistake.  one with a misspelling where you had "con" at the end of your email rather than "com" .

First, I activated your account with the correct email.   You need to log out of the website and any apps where you have logged in with the ".con" email.  

Please reinstall your app and log in with .com address and you should start receiving notifications again.