+46
Under review

App crashes after posting comments

missretta 1 year ago in iPhone App • updated by sharktank 4 months ago 13

SA app crashes after posting comments, no way to report a bug and I can no longer see what I’m typing in comments past the first line. Everything was working great two updates ago.

Answer

Answer

hank you for your message and I apologize for the inconvenience. 

We are working on a fix, but in the mean time, reinstalling the app will fix this issue for you. 

Dear User, this problem may be related to iOS version on your device. Can you please let me know iOS version so I could investigate a problem. Thank you.

I have a similar problem App crashes *sometimes* after posting a comment. I'd say about 1/3 of the time. I'm using iOS 10.3.3. I like to avoid upgrading OS version when possible because there are often bugs in updates that make things worse. However, if it's an OS issue, then I guess I'll have to update.

+1

Dear User, this is app issue but it is related to OS version. We are trying to maintain universal quality for most iOS versions. Thank you for helping making our product better. Please stay tuned, this issue will be fixed in the next app version. 

IOS 11.2.1 IPhone 8. App worked ok on my 5s with IOS 11.0. I think the 8 was ok  with initial IOS. So could be 11.2. Help. It’s really a nasty bug. 

Same. Highly annoying. 

I’m on iOS 11.2.5 and it crashes after I submit a post. My post gets through st least, so just an annoying problem. 

Under review

Dear Users, I have deleted your registration tokens, so please reinstall app and login again. Please come back to me if problem still exists. Thank you.

same with me. Very close to deleting app. It seems like every update has an issue lol

crashed please help!

I’m having the same issue. Every time I post something the app shuts down. Very annoying. Otherwise I like the site. 

Answer

hank you for your message and I apologize for the inconvenience. 

We are working on a fix, but in the mean time, reinstalling the app will fix this issue for you. 

I was dumped after posting a few minutes ago. I was going to report it but decided to reinstall first. That seems to have fixed it for now. Unfortunately, I am about ready to upgrade the OS. It currently has 12.0 and I am going to 12.0.1 but don’t have anything to post right now to check if it works.

Apps crashes 100% of the time every time I post! Makes not sense. Any help? Im running most recent iOS on Iphone 6s and most recent SA app