Press and Hold on every page-click!!!

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  • updated
  • Awaiting Customer Reply

This keeps on happening on every page click....it is extremely frustrating!

No, I do not have an ad-blocker and yes, I have cookies and Javascript enabled. I'm on Windows 10 (64-Bit) and using Chrome.

Reference ID: 37a86e50-f070-11ea-a09e-73e6f88bf821

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Rolandinho

a143e1cb-604f-11ed-aade-714a4755776f

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blake bess

this happens to me everytime, I am using this service for our companies market intelligence. If i cant get in then i lose valuable time on our process.

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patjcullen

in reply to your email here is the Reference ID on my moat recent Press And Hold popup

Reference ID: b233b270-5e4c-11eb-a251-1749e615cc6c

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SA Admin Kushal Mehrotra
  • Awaiting Customer Reply

Hi patjcullen,

Can you please copy and share the Reference ID, whenever next you come across this? Thanks
I'll share the same with our security team and try to investigate and resolve the issue. Thanks  

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patjcullen

This Press & Hold B/S just started occurring. 

No I do not have ad blocker enabled, yes cookies are enabled and I am already a Premium subscriber however, if this is not corrected I will be cancelling

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Nigel Coombs
Quote from SA Jacob Maltz

Something about your behavior or network is tripping our bot detection service.  If you provide your reference ID, I can get a more exact answer from them,  

Here’s another one: d4c247d0-4f8c-11eb-8015-f92c09feed63

Just happened. Sickening!

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anonymous

Same thing for me too. My refenrence ID is:

Reference ID: 5df0c2b0-4f11-11eb-b900-af08f2724cd3

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SA Jacob Maltz
  • Planned
Quote from Nigel Coombs

Still no action, This is an annoying and stupid bug! Don’t you have a competent IT guy who can correct this ?

Something about your behavior or network is tripping our bot detection service.  If you provide your reference ID, I can get a more exact answer from them,  

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Nigel Coombs

Still no action, This is an annoying and stupid bug! Don’t you have a competent IT guy who can correct this ?