The old article format printed the article title in small font at the top of each page, which was great. It's gone with the new format.
More importantly, the new format sometimes cuts a line in half between pages.
Printing now only shows the author bio for me and no longer prints the actual article. Bummer.
Hi,
Thanks for the feedback.
Quick Question: are you using the dedicated print button on the top left of the article page?
In my investigation, I've found no issues with the print functionality. Also, please check your printer settings.
If this does not solve your issue, please let us know here and we'll further investigate the issue.
Regards,
Kushal Mehrotra
Data QA Analyst
Pushing that button allows me to choose printing with or without comments, but choosing one of those doesn't do anything. . It doesn't open a printer formatted article. It doesn't open a printer submenu. It doesn't offer any visual feedback that a choice has been made. Nada. Nothing. Bupkis.
Hi,
Thanks for the feedback.
Quick Question: are you using the dedicated print button on the top left of the article page?
In my investigation, I've found no issues with the print functionality. Also, please check your printer settings.
If this does not solve your issue, please let us know here and we'll further investigate the issue.
Regards,
Kushal Mehrotra
Data QA Analyst
Bump
Hi,
Thanks for the feedback.
Quick Question: are you using the dedicated print button on the top left of the article page?
In my investigation, I've found no issues with the print functionality. Also, please check your printer settings.
If this does not solve your issue, please let us know here and we'll further investigate the issue.
Regards,
Kushal Mehrotra
Data QA Analyst
No, I've been using the "Print" button that appears
after the article, but before the comments. I tried using the print button on upper left, but do not see any difference.
Also, the old print format would number the pages, for example "1 of 10", "2 of 10", etc.
Hi,
Thanks for the feedback.
Quick Question: are you using the dedicated print button on the top left of the article page?
In my investigation, I've found no issues with the print functionality. Also, please check your printer settings.
If this does not solve your issue, please let us know here and we'll further investigate the issue.
Regards,
Kushal Mehrotra
Data QA Analyst
I did some experimenting with this call transcript:
https://seekingalpha.com/article/4403999-omega-healthcare-investors-inc-ohi-ceo-taylor-pickett-on-q4-2020-results-earnings-call
When I print directly to my HP 8720, many of the top sentences are sliced, I think as a result of top printable area. If I print it first to a PDF file, and then try sending it to my printer via Acrobat Reader DC, Acrobat recognizes the oversize pages and adjusts them if I have the "Shrink oversized pages" option enabled. If the "Actual Size" option is enabled, then the top gets sliced off just the same as sending directly to the printer.
Hi,
Thanks for the feedback.
Quick Question: are you using the dedicated print button on the top left of the article page?
In my investigation, I've found no issues with the print functionality. Also, please check your printer settings.
If this does not solve your issue, please let us know here and we'll further investigate the issue.
Regards,
Kushal Mehrotra
Data QA Analyst
Features in the old format that I would like to see in the new format are the page headers & footer with page count. It would also be nice if the article author would appear on page 1, but that's not hugely important to me (It might be to the authors!)
Here's an example of the headers & footers in the old format:
I have the same problem, and no Kushal, there really is a problem here. Please listen to us. There is no option to show page numbers - you guys changed something so that there is no longer an option to show page numbers. PLEASE CHANGE IT BACK.
Hi Momentuman & nsolot,
we're aware of the issue, and our development team has a task on it's to-do list.
Requesting your patience.
Regards,
Kushal Mehrotra
Data QA Analyst
Hi,
Thanks for the feedback.
Quick Question: are you using the dedicated print button on the top left of the article page?
In my investigation, I've found no issues with the print functionality. Also, please check your printer settings.
If this does not solve your issue, please let us know here and we'll further investigate the issue.
Regards,
Kushal Mehrotra
Data QA Analyst