Linking portfolio to Interactive Brokers account fails with "Something went wrong"

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Jacques D
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The title says it all. I enter username and password, then Query ID, then Token, and it says "Something went wrong" and nothing gets imported in my portfolio. I managed to do it in the past, but it never updated, and sometimes produced error messages, so I deleted the portfolio, created a new one and got this error. I also got it in the past, I believe, before to make it work. Does this thing really work to your knowledge, or is it still tentative? Thanks.

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MatthiasKy

since IA moved the central european accounts to irland, the seeking alpha link does not work any more. No idea, if a fix is in porgress? Any ideas?

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Jacques D

I'm not in Central Europe and I was not moved. Beside I remember having issues with this many months ago. I noticed that Plaid is advertised on SA's side while the third party is Mint on IB's side. But it sort of worked that way in the past. This is quite confusing.

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MacBech

It really is confusing. I opened exactly the same ticket 3 days ago but no answer.

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Izzy Saves

I have the same problem  any ideas?

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TCOKM

Am trying to link my account. Any idea where to find the token the system asks for after user name & password are entered?... Am stumped as am not aware of having a token....  Thanks.

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MacBech
Quote from TCOKM

Am trying to link my account. Any idea where to find the token the system asks for after user name & password are entered?... Am stumped as am not aware of having a token....  Thanks.

Account Management>Settings>Account Settings
On the right there is a panel stating 'Third party services'. There you can enable mint and get token/query
https://feedback.seekingalpha.com/en/knowledge-bases/2/articles/127907-how-to-link-your-interactive-broker-account

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Trade-to-win

Doesn't work for me. Raised ticket for 2 weeks but no replies

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TCOKM
Quote from MacBech

Account Management>Settings>Account Settings
On the right there is a panel stating 'Third party services'. There you can enable mint and get token/query
https://feedback.seekingalpha.com/en/knowledge-bases/2/articles/127907-how-to-link-your-interactive-broker-account

Thanks. 

I managed in the end.

It's the IB site that issues the token.

And I am pretty sure this  is how I did it. 

click on PROFILE

Then go to bottom right of screen

click on Configure Third-Party Services

Then enable 'MINT'

I think that's how I did it. Hope nothing has been left out.

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young padawan
Quote from Trade-to-win

Doesn't work for me. Raised ticket for 2 weeks but no replies

they don't care about us

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anonymous

Facing the same issues, it says "There was a problem linking your account. Our team has been notified and will work to resolve the issue." when linking my IBKR account.

Does anyone have a fix?