portfolio not displaying

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1markb44
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As of Monday my portfolio doesn't display.  The drop down says the right number of positions, so it exists, but doesn't show.

Technical problem/bug
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Sridhar Krishnan
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You're welcome and appreciate the confirmation :) Happy to have assisted you.


Please feel free to contact support if you need any assistance.


Wishing you a great one.

Best,

Sri




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Sridhar Krishnan | Customer Support | Seeking Alpha α

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Replies 11
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AlphaJack13

Yes, the same for me... No data!

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JD 90065

Same here, been two days now. If I click on the left (black) column I can get it, but it doesn't load on the main page

Image 165168

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Ol' Hickory

What's the deal? It's now Friday and no portfolio data appearing in any browser. Is anyone at SA listening?

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Scarlo

Me too... I reset all the cookies, cache on my browser. Maybe it's their new way of forcing people to subscribe. 

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Ol' Hickory
Quote from Scarlo

Me too... I reset all the cookies, cache on my browser. Maybe it's their new way of forcing people to subscribe. 

You can create a portfolio for free on many other websites, and most have more accurate and timely data.

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rhythmbreakdown2

Mee too.

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Sridhar Krishnan
  • Under review

Hello.

Thanks for your patience and we regret the inconvenience.

I've forwarded your request to our internal team for further clarification and will update you as soon as I hear back from them. Thanks for bearing with me until then.

Thanks & regards,

Sri

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Sridhar Krishnan | Customer Support | Seeking Alpha α

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Sridhar Krishnan
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Sridhar Krishnan
  • Awaiting Customer Reply

Hello.

We received confirmation that the issue was fixed and so kindly log out once, and log back in to check the portfolios.

Please feel free to contact support if you need any additional clarification.

Thank you for bringing it to our attention.

Best,

Sri



-

Sridhar Krishnan | Customer Support | Seeking Alpha α

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JD 90065
Quote from Sridhar Krishnan

Hello.

We received confirmation that the issue was fixed and so kindly log out once, and log back in to check the portfolios.

Please feel free to contact support if you need any additional clarification.

Thank you for bringing it to our attention.

Best,

Sri



-

Sridhar Krishnan | Customer Support | Seeking Alpha α

Learn more and find answers in our Knowledge Base

Premium|Pro|Marketplace

Hi Sridar, 

Thank you for your prompt attention to this matter. The issue indeed has been resolved for me, and everything is working as it should. 

Thank You, 

JD Cullum