+3
Under review

Edit Email Address Not Working

Stock Market Press 2 months ago in Website updated by anonymous 4 weeks ago 11

I would like to change my email address, but your Edit Email option is not working. Please help.

Answer

Answer

So, I see that you've changed your username successfully to Joe Lorusso SFA Inc yesterday. Your user profile is updated and comments will be posted with the new name.
I've updated it here on the forum as well.

Do you see it as "anonymous" somewhere else?

If you want to update it again you need to go to your Profile page (https://seekingalpha.com/user/51032967/comments) and click "Edit" button there.

I need the same help also i don't why my tag name is "anonymous"   frustrating to navigate 

Under review

Hi, after you use the Edit Email option you need to confirm this change by following confirmation link from the email we send to you. Please check the Spam folder.

If it is not the case, please describe in more details what exactly doesn't work.

Thanks for responding KK but how do i get to the Edit Email Option?  Sorry i am not that good with navigating but your help is appreciated.

Answer

So, I see that you've changed your username successfully to Joe Lorusso SFA Inc yesterday. Your user profile is updated and comments will be posted with the new name.
I've updated it here on the forum as well.

Do you see it as "anonymous" somewhere else?

If you want to update it again you need to go to your Profile page (https://seekingalpha.com/user/51032967/comments) and click "Edit" button there.

After using the edit email option, I never receive an email confirming the change. And, the old address still remains.

Under review

Please check your Spam folder.

edit email does not work.. after changing the address- page reloads to the starting point.

Thanks again KK, i think i have 2 accounts.  One is (tag name) Lorusso@sfa-invest.com (which is an email address i no longer use).  Can i delete that account i think i put all the securities i follow on the new account.  Thanks again.

If you no longer need Lorusso@sfa-invest.com I can delete it for you.

Yes please do.  i loaded all my securities on Joe Lorusso SFA.  Odd question but will the new account show up on my phones SA icon or do i have to update it.  Thanks again.  

On your phone, you need re-login (if it is not done already) using your new email -  lorusso@sfa-investors.com and everything should work fine. But if you have a couple of minutes to delete and install the app again it will be great, so we will be sure that you are using the latest version.