Comments do not load for most articles - iPhone 8 - recent problem. Also the News menu item displays nothing
Please fix this - extremely annoying. Comments should not be difficult to display
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Replies 19
Hi, we released a fix for it the issue with comments, could you all please remove and re-install the app back.
The issue should be solved.
Please let me know if you still experience the issue!
This update you reference - why is it not showing in the Apple Store with today’s date? If I follow your instructions - where will I get this latest update from? I’m worried that uninstalling the existing version will make me lose all of my settings, my profile, my portfolio etc.
I should be able to force an update to the app with the latest version if it was really available - it seems this is not the case as I would see it listed in the App Store with today’s date and a higher version number.
please advise
This update you reference - why is it not showing in the Apple Store with today’s date? If I follow your instructions - where will I get this latest update from? I’m worried that uninstalling the existing version will make me lose all of my settings, my profile, my portfolio etc.
I should be able to force an update to the app with the latest version if it was really available - it seems this is not the case as I would see it listed in the App Store with today’s date and a higher version number.
please advise
Don't worry, you won't lose already created Portfolios if you use the same credentials (email) to log in.
It's not updated on the app side, but reinstalling the app will clean the cache and should help to fix the issue. We really hope it will help you, please update me if you will have time.
Comments are displaying now. Thank you for following up with your support.
Hi, we released a fix for it the issue with comments, could you all please remove and re-install the app back.
The issue should be solved.
Please let me know if you still experience the issue!