+3

Unable to access rocket chat

foleo 8 months ago in iPhone App updated by Zandu 2 months ago 6

Just updated the SA app and cannot access any chatrooms. 

I can only get as far as the screen below. When trying to enter my SA username and password, I get an error message "Oops! Your credentials were rejected" although I do enter both correctly


Do I need to create a separate rocket account in addition to my SA account?


SO FRUSTRATING THAT NOTHING HERE WORKS

Is anyone monitoring these questions here? I am still unable to connect to the chat from the new mobile app on my iPhone. Have re-installed the app several times already but Rocket Chat still refuses to let me in. The mobile chat is completely broken and inaccessible on my iPhone. PLEASE HELP!

I can't get rocket chat to work either. the registration screen is frozen... with a message "please wait" that hasn't changed for two days.  this program is very frustrating.  I NEED TO STAY UP-TO-DATE WITH GMB'S COMMENTS!


Sorry to hear! I guess there are many people experiencing similar issues.

Clicking on the chat icon at the bottom right corner of the new mobile app results in the following error message for me.

SEEKING ALPHA NEED TO FIX THIS ASAP!!!

still unable to access the Rocket Chat on my iPhone.

A new error page appears now:

c'mon fix this rocket chat........................

I face this same issue. Why it is open this long and no one responding?