Subscription Demand for Refund
Attention Subscriptions Dept.SeekingAlpha.com (stock market news outlet)
I was incorrectly charged for Premium Service and another unknown item. These charges are $320.80 and $239.00 respectively on Feb 28, 2021. I am a small investor and will not order or buy this much for an information service. Please reverse the charge for the Premium service and the unknown product.
I am finding your business practice deceitful and policies predatory by not allowing a fair return of unwanted product and easy refund. Your website email portal doesn't work.
I demand a reversal of the unwanted charges. I have already filed a dispute with my credit card company and will elevate this to Small Claims Court if you do not return my money. You are in effect stealing my money if I don't want your product.
Your website is designed to give very little customer service and does not keep a record or description of what was purchased. You are only quick to charge customers. I had asked for a supervisor twice and he was not available twice. The rep promised for the supervisor to call me back. No calls were received. I will not be cheated by outfits like yours. Cancel all my subscriptions and return my money.
Thank you so much.
RRC
Doesnt look good. Have yet to hear anything from Customer Service. Service yet to be delivered to this day.