Changing email address is not working....
Trying to change me email address. I put the new email address in and password. I accept the confirmation email but the email address in the system does not change. Sort of a basic feature.
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how can I get a test done to prove I own a bunch of different companies in the stock market I purchased from Yahoo finance,hot mail ,cash app over a 25vyears I've tried and call everyone 5hat I could think of I bought them in my street name never kept up with the paperwork..get a screener done with know money...
I have my email address apparently changed automatically but not on purpose. When I tried to change it back to original the system said original existed and could not be used. If I delete my account and then renew my account can i get everything fixed correctly? The change email address doe not seem to function correctly?? Please assist here. Paul Kittle
FYI, I was wrong, both my Alpha logins are active.
If you use the app, it is unfortunately too easy to accidentally create a new account for yourself, if you don't read the prompts on the phone. We are changing the login process in the new redesigned app (coming in Q3) to prevent this confusion.