Under review

not getting password reset email

anonymous 4 years ago in Website updated by tmdefranco 3 years ago 2

Hi - I have been trying to reset my password but I don't get the reset email so I can't access my account. 

Under review

You should now have received a password email. 

I am trying to change my email address, but I get a message that the email is already taken.  It is possible that I had set up an account with this new email address, but when I try to rest the password, I do not get an email to do so.