Your comments
Six years pass, and this is still a thing...
I found out that if I sign out of my account, I don't get the "yikes". If I sign back it, I start getting them again.
I found out that if I sign out of my account, I don't get the "yikes". If I sign back it, I start getting them again.
Still not fixed.
As an example, I got a notification about a new comment, with this url:
but when I open that url, I can't see the comment.
Came here for the same reason. We now get notifications for new messages in articles we're commented on (same as before), but, when we click the new-message notification to see the new comments in the article, the comments are no longer accessible in the page we are taken to. Please fix this.
Ping. Could this be addressed? I don't imagine it would take any significant time.
"As you mentioned in your feedback, we do have an issue with the button for turning on tracking comments, our developers are working on it and it will be available ASAP inside a menu at the top of the comment section next to the sorting. As shown below:"
The "Track Comments" options has nothing to do with sorting. Putting it there while keeping the "Sort by" label is bad usability and discoverability. Please at least change the label next to the drop down. But really, this feature will be used much more frequently than the sort order, it should stay with its own button. Reduce number of clicks to one for the most often used option. Your change is going to require that users discover it, and then to do two clicks while one worked before. Please please please hire a solid usability expert. I say this with the best of intentions.
Also, at least in Chrome, clicking the "next" button to move to the next comment often reloads the whole page instead of just scrolling down. That's really annoying.
Also, the react based interface is _much_ slower than the older one on desktop.
Customer support service by UserEcho
"We received confirmation from the tech team that the banners can now be dismissed/closed. Kindly log out and log in once, wait for the banner to appear, and then click on the "x" to close the banner."
I can close the banners on Android, but not on the web interface / PC. Tried both Google Chrome and Firefox. (and yes, I logged out and logged back in).
But the banners are not the main complaint here... It's the hidding portfolio news behind the "Want more news?" paywall... You mentioned "When you reach the free limit" -- does this apply to the "Want more news?" paywall as well? What is the free limit? Where can we track that?