+5
Under review

please reverse the auto signup for following SA interviews,etc following

21793061 2 years ago in Website • updated by dixongexpat 2 years ago 15 2 duplicates

I didn't ask to follow this stuff.  And it is hard to reverse the signups. 

Duplicates 2

Under review

Hi,


The best place to manage this is here:

https://seekingalpha.com/account/edit_authors


Just curious- the only place following these authors should impact is the new "People" page. Have you been using it? If not, what's the reason you want to unfollow these authors?

+1

I never asked for this sa content to be pushed at me.  I only want to follow who I signed up for.  You are clogging my feed with content i did not ask for and dont value.  Makes it harder to use the feed for who I do follow. 



+2

Daniel, to also answer your question - the authors that your editors feel are worthy of promotion, interviews, and the like - are generally authors that I do not respect at all.  Some are even authors that I would like to block - if you'd ever implement that feature.

These 4 push content sources are in my people article feed and it is impossible to get rid of them.  Shows up even though I am not following them.  And can't get rid of them as option within my list of followers even though it says not following.  Just want it gone.  


And don't want email notification of s someone responding in this forum.  Too much push content.  

Hi,


The addition of these 4 author follows should not impact any SA experience beyond the new "People" page and the author following newsletter (if you are subscribed). It does not sign you up for real-time author alerts on these authors.


You can unfollow these authors very easily here: https://seekingalpha.com/account/edit_authors


Regarding forum email alerts, you can stop getting them for a specific thread by clicking this button:



Thanks,

Daniel





What follows is the letter I wrote to Seeking Alpha before I came to this site today. But because they guard their e-mail address like the keys to Fort Knox, I was unable to send it. So I am here.


I am attaching  images. A copy of the text of my e-mail (since you don't seem to want us to paste into a comment), a copy of the top of the spam e-mail, and a copy of the bottom of the spam e-mail claiming that I requested this spam.


Seeking Alpha KNEW if they added "followed authors" to our accounts for us, that it would generate e-mails and texts. Pleas don't insult our intelligence by claiming otherwise

.







+1

The David Jackson message (sent 3+ times!) along with the auto signup said we could give feedback here.  This is user feedback. You don't have to change your practices.  But don't debate user feedback, especially when you requested it.


P.s.  Not one person has started a thread to say how great this idea was...

-3

I hear loud and clear your point about not making changes to users' accounts without their initiation, and I apologize for the upset we caused you. 


Just so you know: we did not sign anyone up for emails, this only impacts an area of the website which is new, and the accounts are core Seeking Alpha accounts which we believe are an intrinsic part of our product, such as  Editors' Picks, but which many of our users aren't aware of.


If you want to unfollow those accounts, you can do so by going to "People", clicking on the "Following" box on the left hand side of the page, and unfollowing the 4 accounts there. 


I apologize for the extra work for you. 

Thank you for the feedback! A few points of apology (!) and clarification:


- I apologize for the repeat messages. I didn't personally send the message multiple times -- I would NEVER have done that. There was a bug in our system which resulted in that. Our tech team has fixed the bug and deleted the repeat messages, but not before many users had seen them. I apologize for that -- it's really unpleasant to be hectored by a message being sent multiple times.


- I hear loud and clear your point about not making changes to users' accounts without their initiation, and I apologize for upset caused. 


- To clarify a common misunderstanding: we did not sign anyone up for emails, this only impacts an area of the website which is new, and the accounts are only core Seeking Alpha accounts which we believe are an intrinsic part of our product, such as Wall Street Breakfast and Editors' Picks.

BULLPUCKY!!! You KNEW that most users were set to receive a text OR an e-mail when an author they followed published. You knew further, that all you needed to do was add the four "authors" in question to everyone's account as "followed authors" (even though we did NOT request this) and viola! We get your spam e-mails on a daily basis . And NOW to make matters worse, instead of owning up to your shenanigans, you insult our intelligence with your semantic B.S.


For you to sit there and claim ... "To clarify a common misunderstanding: we did not sign anyone up for

emails..." is the moral equivalent of you saying ... "I didn't shoot him! I just shot that piece of paper he was holding in front of his chest!" Don't be a Trump, start up a relationship with the truth! You displayed poor judgment and did something sleazy. Own it, apologize for it, and never do it, or anything like it again. You make money off our patronage. We deserve better!

Hi ShaleHead,


Users are not subscribed to the "People I follow" email by default and the vast majority of users who are subscribed to it, already follow authors and already get that email. However, I do understand how this can be annoying for users who never got this email in the past or only got it occasionally. 


Thanks for the feedback!

+1

At 06:51 EST, I got an un-requested email for Wall Street Breakfast.  (I am not following Wall Street Breakfast and I definitely wouldn't follow with email enabled.)

I (just now, a minute ago)went into my account and turned off all email alerts so hopefully this problem is sorted.  (This was turned off before, but something turned it on.)


Note it has gotten harder to turn off emails.  Here was the footer from a previous email on 24DEC when it was easy to unsubscribe (notice the "unsubscribe from all" button): 


Seeking Alpha, 52 Vanderbilt Avenue, 13th floor, New York, NY 10017

Update your email preferences | Unsubscribe from CDEV | Unsubscribe from all emails


Here is the footer from the 26DEC WS Breakfast email:


Why are you receiving this great newsletter? You subscribed to Wall Street Breakfast at Seeking Alpha.
Unsubscribe from this email or manage all your Seeking Alpha email choices here.


[Note that I had to go "manage my email choices" and navigate some menus to unsubscribe all emails, when before there was a helpful button.]


I just went in and edited a lot of that too, there were several things that were turned on now that weren't before, and shutting them off SHOULD in theory make it a lot less spammy.

To answer the question in the message I received............


NO - No I do *not* 'value' having you add general feeds to my people list. I've followed who I want to read already. I'll add and subtract as needed. So, no thanks...