Not receiving email alerts. Have tried to turn back on but works for 2-3 emails and then stops again. Worked until 10/16
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For last several days I am not receiving my SA alerts. Your email is in my contacts
A few days ago, the SA system stopped sending me email alerts. When I checked the settings, I found a message "We have stopped sending emails to houghvince@icloud.com due to an error received from your email provider.
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Just spoken with somebody at SA who explained there is an issue with Apple which they are working on !
Looks as if all who're using Apple related addresses are unable to receive alerts etc until matter resolved
Alternative is to change your email address to non Apple related !
Will wait till end of week to see whether SA prove successful in re-establishing their email alerts
Same here. I have contacted SA support. but it is truly awful. They claim to have fixed the issue, but it's still not working.
I got This a few times. I added a contact and added the email to my “not spam” list @cfl.rr.com
please tell me what should I do. I am paying for the service, but not getting it. Your email is in my contacts.
Got another message this morning in my browser whilst on the SA site to say there is a problem with sending e-mails and that they have stopped sending them. I clicked on the re-enable button, so let's see if it works now. It looks like the SA support staff are struggling to fix this issue. It would be helpful to get a bit more communication from SA staff regarding this issue.
Well received ONE email last night ...lets see whether I receive my usual dose latter today !
Ah, I was wondering whether becoming a premium subscriber would resolve the problem, sounds like it doesn't