PRESS AND HOLD BUTTON PROBLEM STILL UNRESOLVED

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  • updated
  • Not a bug

They have known of this issue for months, and still it continues. Sometimes, I get the 'Press and Hold' window - over and over and over. Yet my settings for Java and cookies appear to be fine. Their online support has TWICE said they would report the problem and get back to me. They didn't. I called them last week and left a message. Crickets.

I'll have to cancel if it continues, which would be a shame.

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SA Admin Kushal Mehrotra
  • Answer
  • Not a bug

Hi all,

After discussing this with our security team we learnt that many of the Press & Hold occurrences happen to users that are using selenium based automation tools and any kind of user agent spoofing.
We highly discourage this and hence have implemented this security layer.
Please check if the devices being used to access Seeking Alpha are not compromised in any way, or do not have such tools.

I hope this helps, Feel free to reach out in case further assistance is required.

Regards,
Kushal Mehrotra
Data Quality Analyst

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jaku

I disabled my ad blocker but still saw the press and hold thing. However, I have not had any issues since yesterday. Also, it appears that there is no need for an ad blocker here. I don't see any ads except the ones for SA products, which weren't being blocked anyway.

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Erik Poole
Quote from jaku

This started happening to me today. On my desktop PC. My monitor is not touch enabled, so this makes no sense. I'm not sure if clicking and holding would work because I just refresh the page and it usually lets me proceed. Are we no longer able to use SA with an ad-blocker enabled? (Windows 10, Firefox)

Disable your ad-blocker and see what happens.  Does nothing for me. 

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jaku

This started happening to me today. On my desktop PC. My monitor is not touch enabled, so this makes no sense. I'm not sure if clicking and holding would work because I just refresh the page and it usually lets me proceed. Are we no longer able to use SA with an ad-blocker enabled? (Windows 10, Firefox)

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Erik Poole

Have to press and hold several times a day.  If this continues, I will visit less often and certainly post less often.

VPN (PIA); Vivaldi (Chrome engine) browser; No Blocking.

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mehdialiakbar32
Quote from tfr22

I do not use any such tools. Nor do I have any security issues. But it still happens. I have been asking for help on this since the summer and your 'security team' has not solved the problems.

Thanks

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AnnaMajorova
Quote from anonymous

I got this 2 times this morning within the iOS app, and then again on Safari on my Mac.

anonymous 2

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AnnaMajorova
Quote from AnnaMajorova

annaMajorova0278

annamajorova0278

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AnnaMajorova
Quote from HaroldRamis

Your security team are incompetent.  I visit dozens of sites daily , and thousands over the years, and NONE have ever had this problem.    Hire some AMERICANS .  You are wasting our time with this idiocy 

HaroldRamis

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HaroldRamis

Your security team are incompetent.  I visit dozens of sites daily , and thousands over the years, and NONE have ever had this problem.    Hire some AMERICANS .  You are wasting our time with this idiocy 

Avatar
HaroldRamis
Quote from tfr22

I do not use any such tools. Nor do I have any security issues. But it still happens. I have been asking for help on this since the summer and your 'security team' has not solved the problems.

Same here, I use various tools but neither of those blamed are active on my firefox browser .  I think they are  being over zealous with something.