Changing email address is not working....
Trying to change me email address. I put the new email address in and password. I accept the confirmation email but the email address in the system does not change. Sort of a basic feature.
Pinned replies
Replies 12
I have my email address apparently changed automatically but not on purpose. When I tried to change it back to original the system said original existed and could not be used. If I delete my account and then renew my account can i get everything fixed correctly? The change email address doe not seem to function correctly?? Please assist here. Paul Kittle
how can I get a test done to prove I own a bunch of different companies in the stock market I purchased from Yahoo finance,hot mail ,cash app over a 25vyears I've tried and call everyone 5hat I could think of I bought them in my street name never kept up with the paperwork..get a screener done with know money...
It is still not working for me, I get a page not found error. How can I change the email on my account?
Hi,
What do you see when you try to change your email address here:
https://seekingalpha.com/account/edit_email
Thanks,
Daniel Hochman
Director of Product, Seeking Alpha
What do you enter there? Your old or your new email. If new, do you reuse your old password? This looks promising but got invalid password trying to create a new password. All other avenues got the YIKES screen
I can not change my email address. I can still login with my old email address, but, I no longer have that email address. What do I do?
Hi,
What do you see when you try to change your email address here:
https://seekingalpha.com/account/edit_email
Thanks,
Daniel Hochman
Director of Product, Seeking Alpha
If you use the app, it is unfortunately too easy to accidentally create a new account for yourself, if you don't read the prompts on the phone. We are changing the login process in the new redesigned app (coming in Q3) to prevent this confusion.
Same happened to me today. I had to request a new password to login in. In addition, I had a portfolio with my previous email. I expected my portfolio to be available on my new email in addition to my user id. Those 2 important things did not happen. In my professional opinion (Principal Software Developer), it appears to just create a new login and delete the previous. Am I missing something?
FYI, I was wrong, both my Alpha logins are active.
FYI, I was wrong, both my Alpha logins are active.
If you use the app, it is unfortunately too easy to accidentally create a new account for yourself, if you don't read the prompts on the phone. We are changing the login process in the new redesigned app (coming in Q3) to prevent this confusion.