Email alerts will not open

Avatar
  • updated
  • Completed

For the last week, when I open an email alert, then click on the 'read' button I get a 'lost secure connection' notice. This is on my lap top. Does not matter what location I am in.  I tired resetting my password - did not help.

Thx

Duplicates 13
Recently when I try to access SA notifications on my email, I get a message from my server that "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." What is the problem?
Help: I'm not able to open by emails from Seeking Alphs: Can’t connect securely to this page This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.
Rica Morwa article 11/7 will not open. Safari says no connection. No problems on any other email.
I am as of two days ago, unable to access articles in SA from Mozilla Firefox. They cite security issues. How to fix?
email read alerts will not open john boyce
I get your emails, but they will not open any more. Has something changed
I cannot open Seeking Alpha email attachements on my iPhone. I get the following message when trying to open an attachment. “Safari cannot open the page because it cannot establish a secure connection to the server”. Thank you for your help!
I can't open links to authors on postings in my emails. All say not connecting to site
emailed links are all broken

As of a couple days ago all links from emails are broken. I am a Note8 user and this is the first time ive experienced this.

email will not connect

I get an email notification and cannot connect to seeking alpha from the email. "Read here" Safari cannot connect to article.

Can't read email after clocking embedded link

Can't load email's with link starting with "email.seekingalpha..."  Remove "email" field and sometimes can load.

Seeking alpha won’t load entirely. The portfolio won’t load. “Safari can’t open the page as the network connection was lost. - strictly for seeking alpha. Sometimes seeking alpha can load with Safari but not with the Seeking Alpha app. I’ve tried various

was lost.” I have tried different remedies like deleting web history and rebooting the seeking alpha app with inconsistent results. I am in Portugal. I also have a iPhone in addition to this iPad and it has the same problem. 

All of my emails say the network connection was lost when I tap the link
Pinned replies
Avatar
SA Jacob Maltz
  • Answer
  • Searching answer

Hi, we made a change to try and fix this.  Let me know if you still see the problem when clicking from emails.

Avatar
goblueres

I just used it for 6 SA email alerts and It appears to be working very well.

Congratulations, I think you fixed it.  It is GREATLY appreciated and THANK YOU !!!

Avatar
anonymous
  • Completed

Thanks everyone for your help. Apologies it took so long to resolve.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

Avatar
anonymous

Links seem to be working fine now. Good job. I'm sure it was difficult to track down as it seems to only have affected a small number of users.  Thanks for sticking with it.

Avatar
md#23

Same thing again on iPad.

Avatar
FCFGUY
Quote from anonymous

Hi All,

We just made a change which we hope will fix this issue. Please let us know if it helped.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

Daniel,

When I click the 'read now' my browser open in EDGE but will not open the SA story.  The message from edge is 'error 500.