My Interactive brokers portfolio appears to be empty

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Tanar Pensionar
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One month ago i noticed that Seeking Alpha was not importing the latest updates from Interactive Brokers. I followed the advice to re-link the broker and now it say that my portfolio is empty.

It seems that the integration between Seeking Alpha and Interactive Brokers has some issues.

Replies 29
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sugestr

the best what you can do - just open direct support tickets.

I'm thinking about ask refund :( they can't solve the problem for one month :(

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sugestr

BTW 2FA setuoed on my IB account from first use. And all works fine with 2FA. But suddenly all was broken 

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ramilf

Thank you for all for helping. 

I reconnect SA account to IB, wait 1 day and everything work out.

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JitR
Quote from ramilf

Thank you for all for helping. 

I reconnect SA account to IB, wait 1 day and everything work out.

@ramif


Please check if it really syncs. Mine connected at one point, but it was not syncing.

Hope it works for you.

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sugestr

For me, nothing happened. I connect my account, see the rest of the money on it and ZERO symbols inside :(

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EdvardasJ

I think I found the solution, on IB settings, in Third-Party Services, you need to activate also CashEdge, save it. Unlink the current portfolio, and try linking again, provide Mint Query ID and Token, and it should be good. 

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anonymous
Quote from EdvardasJ

I think I found the solution, on IB settings, in Third-Party Services, you need to activate also CashEdge, save it. Unlink the current portfolio, and try linking again, provide Mint Query ID and Token, and it should be good. 

Not working for me. Maybe it's because I am on interactivebrokers.co.uk. Otherwise, it seems to work sometimes (if you try to unlink and relink, unlink/relink), accidentaly, but it doesn't update (it should have updated daily).

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marianboricean

Didn't work for me either. Such a bummer... Hopefully they'll fix it eventually.

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bdkrk2

Same, I signed up specifically for using ib brokerage portfolio on Seeking Alpha

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Andrew S
Quote from EdvardasJ

I think I found the solution, on IB settings, in Third-Party Services, you need to activate also CashEdge, save it. Unlink the current portfolio, and try linking again, provide Mint Query ID and Token, and it should be good. 

Thank you! It helped.