One month ago i noticed that Seeking Alpha was not importing the latest updates from Interactive Brokers. I followed the advice to re-link the broker and now it say that my portfolio is empty.
It seems that the integration between Seeking Alpha and Interactive Brokers has some issues.
I think I found the solution, on IB settings, in Third-Party Services, you need to activate also CashEdge, save it. Unlink the current portfolio, and try linking again, provide Mint Query ID and Token, and it should be good.
unfortunately it didn’t work. Have you done anything else ?
hi Everyone who’s problem with linking IBKR account with SA.
Mine is now working but it was a ruff ride.
Here is what you need to do:
Contact IBKR support and report the problem, in parallel do the same with SA support. IBKR was more helpful. They checked the connection codes and found everything correct. SA gave me a bit of BS about I was not in the US. DON’T accept it. Tell SA support to contact IBKR (I gave them my IBKR contacts email address) to work together on the problem and the solution.
The key is don’t accept any answer wich suggests that you are not in the US and for this reason “sorry we will think about it”. Just keep hitting the drum.
I think I found the solution, on IB settings, in Third-Party Services, you need to activate also CashEdge, save it. Unlink the current portfolio, and try linking again, provide Mint Query ID and Token, and it should be good.
enabling CashEdge should have no impact. The are not interconnected IMHO.
hi Everyone who’s problem with linking IBKR account with SA.
Mine is now working but it was a ruff ride.
Here is what you need to do:
Contact IBKR support and report the problem, in parallel do the same with SA support. IBKR was more helpful. They checked the connection codes and found everything correct. SA gave me a bit of BS about I was not in the US. DON’T accept it. Tell SA support to contact IBKR (I gave them my IBKR contacts email address) to work together on the problem and the solution.
The key is don’t accept any answer wich suggests that you are not in the US and for this reason “sorry we will think about it”. Just keep hitting the drum.
Mine works now, random I think. I am with Misi27, SA support was useless. Did nothing really. Said they will escalated to engineering etc and will get back. No response since.
I am not in the US, and never was, worked for me then and works now, but does not sync all the time I think. At least it is not empty.
I asked support about eTrade, again they said they will escalate to engineering. Still does not work.
It seems they fixed it. Suddenly, my otherwise empty account, is full with all my holdings. Great.