Greetings,

As far as I can see the article is now fully available to all registered users.

Thank you for flagging this.

I have tried to replicate the issue at the environment, you have described above, but without success (i.e. email links are opened normally). This may actually be a cookie related issue at you Windows machine. You may try to copy link from email and open it at incognito mode in Chrome. If this works, try to clean Chrome cookies and verify whether this eliminates the issue for regular mode.

Greetings,
Could you please provide a bit more details regarding device, operating system and browser you are using for opening links.

If you have at least one muted user, open following link being logged to the website: https://seekingalpha.com/account/edit_muted_users If you have non, then you will see Settings page opened. Please notice that the link may be accessed from Muting section of Settings page: https://seekingalpha.com/account/user_settings 

Hello,

Could you please provide a screenshot of the page at which the issue occurs, as well as information regarding browser and device you are using

Hello,

Could you please provide more details regarding content which is not available for you? Is it marketplace research or an article published by the Marketplace service owner? In case of second option, please provide a link to an article page.

Thank you for additional info. Our dev team will take a look on it.

Regards,

Eugene

Hello Mercurios!

Thank you for additional information.

We have tried to replicate an issue you have reported at same environment, but without any success unfortunately. Further step in the investigation may be to verify data recorded in your browser console while you are trying to post a comment. Web console in Firefox may be opened by pressing keyboard shortcut "Ctrl"+"Shift"+"K" before submitting comment. If any errors marked red occur, could you please provide us screenshot with that data.

Regards,

Eugene

Hi!

Since we cannot reproduce this issue at our environment using Firefox 59.0.2 (Build ID 20180323154952), could you please clarify the following:

1. What is your operating system?
2. Does it occur for all articles and/or blog posts or for some specific one?

This additional info may help us to uncover an issue.

Regards,
Eugene