Hi,

Thanks for the message. We don't see an article by a Tyler McAlister. Do you have a link to refer us to? We have a disputes policy that may be relevant here.

Best,

Daniel

Hi,

Thanks for the message. We don't offer Adam Hamilton's newsletter on our site, so you will need to contact him directly to get more info.

Please let us know if you need help with anything else. We have several gold focused services on Seeking Alpha if you'd like to check those out here - https://seekingalpha.com/marketplace/gold - and we'd be happy to help you with any of those, please be in touch at subscriptions@seekingalpha.com if you need help.

Thanks,

Daniel

Hi,

Thanks for the message. I don't think we've properly updated that page, we're checking on it. Regarding chat, we upgraded it over the long weekend, which we thought might address the recent stability issues we've been having. That doesn't appear to have solved it, unfortunately. We're doing everything we can to address this and get chat into the long-term stable situation it needs to be for you and other members.

Best,

Daniel

Thanks for the message, richard5200. Could you specify which type of notification is not opening, and what happens when you try to open it?

What browser are you using? And how are you connecting to the chat - phone or computer, mobile app or browser or desktop app?

Strike,

Thanks for the message. Search does need to improve, and we appreciate your feedback. One bug for example is that threaded replies show up blank. I believe we will have this fixed relatively soon, though I'm not 100% sure about timing.

For this issue, could you try scrolling to the bottom of the search window once you get those two weeks? I believe the way it works is that it pulls the most recent comments first, but then if you scroll to the bottom of the search box, you get a new batch of results. I just tried and got back into late December with a few re-scrolls (MYOV is evidently a popular topic on ROTY!).

You will see some blank messages from the threading issue I mentioned, but you should be able to pull most of the messages this way.

Please let us know whether this works.

Thanks,
Daniel

Hi,

Go to https://seekingalpha.com/author/justin-law#regular_articles - there will be a follow button under his picture:

Click that and you will have him on your authors list.

Please let us know if you have any other questions,

Daniel

Tacguy, we are working hard between our Marketplace team, our DevOps team, and our chat provider (Rocket Chat) to figure out what has caused the bad performance in the past few weeks. Right now, that means trying to solve the proximate cause that sends performance out of wack, but given the challenge we've had in doing that we are also looking at whether we need to change how we host the chat or our chat software. I know the results have not shown up yet, but we are doing everything we can to get this right, and I hope and expect you'll see an improvement before long.

Thanks for your support and question, and let us know how else we can help.

Daniel

Thanks for the messages. We agree - the performance of the past few weeks hasn't been good, and we are working hard to fix it. I hope we will have a better answer soon, but please know that we are doing everything we can to solve this. We know how important chat is to your subscriptions and appreciate your support, and we will have a fix in place as soon as possible.

Best,

Daniel