Your comments

Hi there,


We've emailed you a link at which you can update your credit card, but it looks like your account may not be getting emails - we've cleared a block on your account, so that should be all set. 


But you can also update your card details here: https://seekingalpha.com/account/subscriptions_settings


Please let us know if we can help with anything else.

Daniel

Thanks for reporting this, ChengLee. Could you share or email us (subscriptions@seekingalpha.com) an example? We can take a closer look from there.

Daniel

lf459, thanks for reporting, what's not working? We haven't seen other reports yet, so any info would be helpful.

Hi Marilyn,


Thanks for the message. We'll share this with Rida, as it appears to be an issue with the google sheets. Could you let us know whether you'd like us to change your email address on Seeking Alpha as well?


Best,

Daniel

Hi Paturir,


Are you referring to the HDO site on Seeking Alpha, or the separate google sheets?


Best,

Daniel

Hi Paturir,


Could you please search your inbox for emails from subscriptions@seekingalpha.com? Please let us know if anything turns up there. It could be that your email is filtering those out of your inbox - we do see successful delivery of the last Busted IPO article on Friday.


Please let us know if that turns anything up,

Daniel

Hi patientdr,


You can go here to manage your subscriptions, including unsubscribing - https://seekingalpha.com/account/subscriptions_settings.


Feel free to email us at subscriptions@seekingalpha.com with questions.

Thanks,

Daniel

Hi Staffman,


Please try going to seekingalpha.com/clean the next time you are unable to access a post, and then log in with your account email and password. If that doesn't give you access to the post, please email us at subscriptions@seekingalpha.com and we can help further.


Thanks,
Daniel

Thanks for the message, Chief Orman. The reports should be the same; could you let us know an example? It's possible that you're looking for example at the author's profile, where they have six author's picks that are a bit older highlighted first - https://seekingalpha.com/author/hfir/articles#regular_articles.

Hi Seavilla,


Thanks for the question. You need to make sure you log into your Seeking Alpha account (the one with seavilla as the user name) on your laptop. If you're not sure about this, open your laptop browser and go to seekingalpha.com/clean and then log in with the email address and password assigned to that account.


If you need help with this, please email us at subscriptions@seekingalpha.com.


Best,

Daniel