Your comments

Thank you for reporting. We are aware that there is a notifications bug for some of our users. 

You can try reinstalling the app now, or wait for the next updated version.

Thank you for your message and I apologize for the inconvenience.

We are working on a fix. Make sure you update the app wit the new version.

Thank you for your message and I apologize for the inconvenience. We are working on a fix for iPad.

Thank you for reporting. We are currently working on the iPad fix.

Thank you for your message and I apologize for the inconvenience. 

 

We had a bug in our system recently that was causing this issue for a small portion of customers. While we are working on an automated fix for this, there are a couple things we can try to restore access:


Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".

To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click Setup link. This will log you back in.


If it's not working, you can uninstall and reinstall the app.

Please let me know if the issue persists after performing these two measures.


Best,

Maya

Thank you for you feedback. We will take note into considerations going forward.

The next version should resolve this issue. In the meantime I would suggest to logout and login again.


Thank you for reporting. We are currently working on the iPad fix.

Try refreshing the notifications feed by going to a different tab and back again, or by pulling the page.

Thank you for reporting. We had a bug in our system recently that was causing this issue for a small portion of customers. 


This bug was fixed as you will see in the next version update. For now, you can try to restore access:

Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".


To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click Setup link. This will log you back in.

If it's not working, you can uninstall and reinstall the app.


Please let me know if the issue persists after performing these two measures.


Best,

Maya