Version 3.12.5 which is available in the app store fixes some issues with iOS 13.  Please update the app.

emailed you offline

Apologies Geo 168, I emailed you offline about this.

Very sorry about that.  It is against our policy to show such ads.  We are investigating.

We rolled out a new version on Friday to fix some of the bugs introduced in iOS 13.  It is in gradual rollout so please uninstall and reinstall the app to make sure you get the update

please try to uninstall and reinstall the app.  We had to change the symbol and for some reason the change did not take effect everywhere

we released a new version of the app on Friday in a gradual rollout which fixed some bugs related to iPad on iOs 13.  Please uninstall and reinstall the app to ensure you get the new version and let me know if it fixes the problem.  Thanks

What emails are you receiving ?  Please paste in some examples.

An update is coming next week to the app store.   

I apologize for the inconvenience.    We are working on a brand new app, rewritten from scratch which will resolve this issue, it will be going into Beta next month.