Are you able to get onto chat on the Android app at all? There have been some app-specific authentication issues that we're currently working to resolve. In the meantime, I recommend using chat via the Seeking Alpha app or desktop website, which you can access via the blue chat bubble in the upper right corner of the homepage:
We are aware of this issue and working to fix it.
All the best,
You are a perceptive person. We are reviewing our internal processes here from top to bottom - because we need to do better by our users. Chat should be stable again now - please reach out if it isn't.
We were forced to remove the "Go to Message" temporarily while RocketChat deployed a fix (the error originated on their end). We will hopefully have that live again in our emails relatively soon. Apologies for the inconvenience in the interim.
UTG is a closed-end fund - not an ETF - which means it almost certainly trades at a discount or premium to its NAV. Which explains the discrepancy here
You can find the guide here: https://feedback.seekingalpha.com/knowledge-bases/2/articles/2309-how-do-i-use-the-chat-room-in-my-marketplace-service.
Apologies in advance that the UX isn't as clear as it could or should be here. We are in the process of improving the process here. In the meantime, if you go to this link (https://seekingalpha.com/account/forgot_password), you can quickly reset your password and unsubscribe from as many emails as you like.
Happy to announce that this issue should now be resolved.
Please let us know if you encounter any additional issues.
Anyway, we'll have someone look at this and get it fixed. And see if there's a larger underlying issue here
When's the last time it worked? I saw 5 messages from JD yesterday?
Customer support service by UserEcho