As part of a recent upgrade to our email security we removed auto-login. This means that if you’re not already logged into the site and click to an article from your email, you will have to log in 1 time after which point you will remain logged in.
A key upshot to our email security upgrade is that you can now forward emails to anyone you choose without worrying that someone else may access your account.
First of all apologies for the issues you are experiencing. Were you browsing Seeking Alpha on Firefox by chance? Would you be able to see if you have this issue on a different browser like Chrome or Edge? Also, if you are using Firefox, then it's possible you have Firefox's Tracking Protection turned on which acts like an ad blocker. To disable this feature, go to this page in your Firefox browser: about:preferences#privacy
Please let us know if this resolves your issues.
The data issue you were referring to is now resolved: https://seekingalpha.com/etfs-and-funds/etf-tables/countries
We appreciate your flagging this issue.
We are looking into your issue.
All the best,
We have deployed a fix for the issue you are reporting. Please let us know if you continue to have issues.
Great - I'll reach out by email directly. Thanks!
You probably have Firefox's 'Tracking Protection' turned on. Can you please go into your preferences and see if this is the case? This feature disables a lot of basic functionality on our site.
Ok, fair enough. Are you available to do a screen share with one of our developers later this week? That's the best way for us to get to the bottom of the issues you're experiencing at this stage.
Do you per chance also have a script blocker deployed to Chrome? This would also likely trigger our ad blockeing whitelist message,
We are very sorry for the inconvenience. If you could please tell us which operating system and version of Chrome and AdBlock Plus you're on, we will be able to investigate and let you know once the issue is resolved.
Customer support service by UserEcho