You can find the guide here: https://feedback.seekingalpha.com/knowledge-bases/2/articles/2309-how-do-i-use-the-chat-room-in-my-marketplace-service.
All the best,
Apologies in advance that the UX isn't as clear as it could or should be here. We are in the process of improving the process here. In the meantime, if you go to this link (https://seekingalpha.com/account/forgot_password), you can quickly reset your password and unsubscribe from as many emails as you like.
Happy to announce that this issue should now be resolved.
Please let us know if you encounter any additional issues.
Anyway, we'll have someone look at this and get it fixed. And see if there's a larger underlying issue here
When's the last time it worked? I saw 5 messages from JD yesterday?
IWe do protect sensitive parts of your account when auto-logging users in from emails. That said, if you'd like to disable auto-login from emails and prevent, you should go to your User Settings and disable Email Auto-login:
Hi. It appears you have become logged out from the site. Are you clicking to articles from email? If so, you may want to make sure you have our 'autologin' function enabled in your user settings tab:
Apologies for the delay in responding here.
Which ad blocker were you using at the time? Which browser were you on?
And yes, if you could please post a screenshot of the issue, we should be able to start investigating immediately.
The most popular one is Adblockplus. Are you getting our ad block pop-up?
I feel your pain!
Which ad blocker are you using? And do you happen to have any script blockers deployed?
I'd love to help work with you to eliminate the issues you're having as it will certainly help other users experiencing similar problems.
Customer support service by UserEcho