Hi siorge,

Thanks for the message. Your subscription was canceled automatically due to a billing issue. I'm not sure why subscriptions@seekingalpha.com didn't work for you, you should be able to contact us there. We may have contacted you with the billing notices at an old email address you had on the account, we've updated it in our files in case you ever sign up for another subscription.

The issue with the subscription settings may be that you tried to access it after the subscription was canceled. We are working to make that page available for past subscriptions.

Sorry for the frustration, and thank you for posting,

Daniel

Hi propicker,

We focus on publishing original well-supported research on the site, We have a very strict policy regarding proper attribution of ideas. 

You can send us feedback if you feel someone is falling short at editorial-issues@seekingalpha.com. We don't comment about specific authors as it wouldn't be fair to them, but we take feedback seriously. 

Thanks for posting,

Daniel

Hi Composer830,

Please try going to seekingalpha.com/clean in your Chrome browser, then logging in again using your normal account email address and password. If you still see a blank screen or something less than full access, please send us a screenshot or email us at subscriptions@seekingalpha.com, and we will work with you to solve the problem.

Thank you,
Daniel

Hi oceanpassage,

Thanks for the message. We see the double charge, sorry about that. We will refund the extra charge and follow up with you to confirm. 

Thanks,
Daniel

Thanks for the kind words, Legendre, we'll make sure to share with Eric. We encourage you to leave this as a review once you're eligible (You have to be a subscriber for >15 days). You can do that here: https://seekingalpha.com/author/eric-basmajian/research/reviews. 

Thanks,
Daniel

Hi jlivernore, we received your email to do this and will reply shortly. Thank you for getting in touch.

Hi, thanks for the message. Could you email us at subscriptions@seekingalpha.com? We can help you with this issue from there (we're unable to help without knowing which account you use on Seeking Alpha).

Hi, thanks for the message. Could you clarify what issue you're having, or contact us at subscriptions@seekingalpha.com so we can help you further?

Hi Tex,

Thanks for the message. You have a subscription to HFI Research Nat Gas. The article you are referring to was published on HFI Research, the parent service. So you don't have access to that article.

Please let us know if you have any questions about that, or feel free to follow up at subscriptions@seekingalpha.com.

Thanks,
Daniel

Sorry for the frustration, we've sent you an email to try to resolve this.