Seeking Alpha Feedback Forum
Note: We have started to gradually update users to our newly redesigned app for iPhone and iPad. The app should be very familiar to you with many new features already in the app and more to come. The one significant difference is that notifications are now found in the phone's notification center (swipe down from the top to access it)
Is it possible to read InstaBlog articles on iOS or any mobile system? If I see a link elsewhere or it is emailed to me, it does not open in the application. Just a blank screen.
Is there an issue on my end, or is this not a supported feature?
Will it be a supported feature? Would be great!
Instablogs are supposed to open up in the browser. I just tried it on my iPhone and it works as expected. Are you using a browser setup other than the default safari on your iPhone ? Try opening the link in safari. Thanks
Notifications on my iPhone (using the latest version of iOS and Seeking Alpha) have stopped working. It is impossible to access the "Notifications tab" in the SA app.
This is despite Notifications in iOS Settings being set to:
Allow Notifications [ON]
Show in Notification Centre [ON].
The reason Seeking Alpha (the app) thinks that Notifications are OFF, is because my setting for Alert Style is:
Alert Style When Unlocked: [NONE]
and perhaps because
Show On Lock Screen: [OFF]
Explanation and the fix SA needs to implement
This is however an incorrect assumption by the app. Notifications are ON, it's just that they don't cause pop-ups (Banners/Alerts). But they should still show up in the Notification Centre.
I have had this problem with a few other apps before, so I know that this is a programming error and can be fixed. Perhaps my setting is unusual, why developers miss it.
I've attached a screenshot which shows my settings. The settings should still make the app send Notifications.
Also, I should add that this is a new problem that arose with some recent version of Seeking Alpha. I've had this setting for almost a year and the problems started just very recently.
Support complaint ☠
I contacted Mobile Support directly about this issue via email@example.com. I am deeply disappointed in the feedback and feeble support I got, which was akin to the most generic, lame answer possible, e.g. "make sure you have activated Notifications". The assistant did not appear to understand, care or investigate the issue, and stopped responding after I asked to speak with his/her supervisor or an engineer that I could explain the issue to.
Thanks nnordstrom for the very detailed description of this issue. I was able to understand and reproduce the problem on my end. Will schedule a fix with our iPhone team. Sorry about the misunderstanding from our support person, it was not intentional.
All the best,
My email address is invalid on the iphone App, whereas it is perfectly recognized on the desktop version. please can you help thanks
Sorry, the unusual domain is failing our email address validation in the app.
I have started receiving the same notification multiple times. I read a notification, delete it from the list say on Monday, then on a later day, the same notification comes back. How do I stop the notifications from coming more than one time?
Please update to the latest version of the app
I cannot login on my iphone. U sed to be able to, now for the past few weeks I can't do it. I enter my username & password and it just sits there thinking. What is wrong?
The easiest way to fix it is to uninstall and reinstall the app from the app store.. When you log in again with the same user, all of your portfolios/symbols will be accessible.
Customer support service by UserEcho